Privacy & Cookie Policy

1. Who We Are

• Legal entity: United Focal Points d.o.o.
• Address: Jove Ilića 104, Belgrade, Serbia
• Contact email: [email protected]

2. What Data We Collect

We may collect the following personal and company data:

• Full name
• Email address
• Company name
• Project briefs and uploaded assets (e.g. logos)
• Anonymized browser and device data via Google Analytics and Vercel Analytics
• Booking information via Calendly
• Payment confirmation data via PayPal

3. How We Collect Your Data

• Forms: onboarding forms on [design.forga.io]
• Analytics: Google Analytics and Vercel Analytics
• Communications: emails, live chat, and Calendly scheduling
• Payments: via PayPal
• B2B Company Data: via RB2B (outside U.S. only)

4. Why We Collect Your Data

• To provide and deliver our UX/UI design services
• To contact users or respond to inquiries
• To issue invoices and maintain legal financial records
• To analyze site usage and improve service performance

5. Legal Basis for Processing

We process your data under:

• Your explicit consent (GDPR Art. 6(1)(a))
• Performance of a contract (GDPR Art. 6(1)(b))
• Compliance with legal obligations (GDPR Art. 6(1)(c))
• Legitimate interest to improve services and secure our platform (GDPR Art. 6(1)(f))

6. Third-Party Services

Your data may be processed using the following services:

• Google Analytics (performance analytics)
• Vercel Analytics (performance analytics)
• PayPal (payment processing)
• Calendly (meeting scheduling)
• Typescript (form backend)
• RB2B (company info, outside U.S. only)

7. Data Storage and Location

All user data is securely stored on EU-based servers. We use a private NextCloud tenant hosted in the EU to manage files and project data.

8. Data Retention

We retain personal data only as long as necessary for the purposes described above, or to comply with legal, regulatory, or contractual obligations.

9. Your Rights

Under GDPR, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of communications
• Withdraw consent at any time

To exercise these rights, email us at [email protected].

10. Cookies

We use cookies to improve user experience and track site usage. These include:

• _ga_475Y1FLFCQ — Domain: .forga.io — Third-party — Expires: 1 year, 1 month — Used by Google Analytics to persist session state.
• _ga — Domain: .forga.io — Third-party — Expires: 1 year, 1 month — Distinguishes users via unique ID.

Tracking Tools Being Implemented: RB2B tracking for company identification (outside U.S. only)

By continuing to use our site, you consent to our use of cookies. You may disable cookies via your browser settings.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Material changes will be notified via the website or by email.

12. Contact Us

For questions, concerns, or to exercise your rights, email: [email protected]